Responsible Gambling Policy
Our Commitment to Player Wellbeing
At Shuffle, we believe that gaming should always be a form of entertainment. We are dedicated to providing a safe environment for our Canadian players and promoting a culture of responsible play.
Strict Age Requirements
Access to Shuffle is strictly prohibited for anyone under the age of 18. We implement rigorous verification procedures to ensure that all users meet the legal age requirement in their jurisdiction.
Player Control Tools
Financial Limits
You can set daily, weekly, or monthly deposit and loss limits. These tools help you stay within your budget and prevent impulsive decisions.
Time Management
Users can set session time limits to monitor how much time is spent on the platform. Automated alerts will notify you when your self-imposed time limit has been reached.
Time-Outs and Self-Exclusion
If you need a break, you can request a Time-Out for a short period. For those requiring a more permanent solution, we offer self-exclusion, which prevents access to your account for an extended duration.
Recognizing Warning Signs
It is important to stay in control. Warning signs of problematic behavior may include:
Spending more than you can afford to lose.
Neglecting work or personal relationships to play.
Chasing losses or playing to escape stress.
Feeling irritable when not playing.
Seeking Professional Support
If you feel that your gaming is no longer in your control, we strongly encourage you to seek professional assistance. There are numerous independent organizations in Canada dedicated to helping individuals manage their gaming habits.
Protection of Minors
We advise users who share devices with minors to install filtering software. It is your responsibility to ensure that your login credentials are kept secure and away from children.
Policy Awareness
Our staff is trained to understand the importance of responsible play. We continuously monitor our platform to identify patterns that may suggest a need for user intervention or support.